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Matt or satin - which is best?
Very much a personal choice in terms of preferred finish, technically the matt sealer will probably be slightly harder wearing and last a bit longer.
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If I have ordered more than one item, will they arrive together or separately?
We try to pack items together so you’ll receive your whole order simultaneously. However, it is quite possible that your items will arrive separately.
Don’t be too concerned if you’ve only received part of your order – the others will be on their way!
If you’ve not received part of your order and the estimated delivery has elapsed, please contact our Support Team.
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Does the sealer keep once opened?
We would always recommend using it as soon as possible after opening, certainly within a year.
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When can I walk on the surface after sealing?
Normally after 4-6 hours, if applied to a driveway, leave vehicles off for 24 hours.
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Why does grout need to be sealed?
Grout is porous when applied, some companies or mixes do incorporate a sealing additive, but this only has a limited lifespan. If not sealed, the grout is likely to stain, appear discoloured and very difficult to keep clean.
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How do I know if I have natural stone?
If your patio or drive was laid prior to 2008, it is more likely to be precast concrete patio slabs or flagstones. If you are not sure you can check with the manufacturer or the company that laid the paving. If either of these options is not available, please send us a picture.